Netflix, Inc. is an American over-the-top content platform and production company headquartered in Los Gatos, California. Netflix was founded in 1997 by Reed Hastings and Marc Randolph in Scotts Valley, California.
Netflix is back online in the UK after it crashed for around an hour earlier today, leaving thousands of paying customers without access to its content. Most of the complaints centred around being unable to connect to the website and streaming being unavailable.
Netflix announced last month the cost of of a standard subscription would be increasing from £8.99 to £9.99 a month. A premium account now costs £11.99 to £13.99, but its basic plan remains at £5.99.
According to outage tracker site DownDetector, there were more than 1,600 complaints on social media as of 10:39am GMT. Almost half (44 per cent) of reported issues were to do with ‘no connection’ while one in three people with issues cited the primary problem as accessing Netflix’s website.
Many customers took to social media to talk about the issue, with some stating they were seeing the error code NSES-500.’If you get this error, it usually means that information stored in your browser needs to be refreshed. Follow the steps below to fix the problem,’ Netflix says on its website.